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Your 1111dit account wallet connects directly to bKash and Rocket — the two local payment routes we have configured for Bangladesh. Open the banking section from your account dashboard to see the deposit and withdrawal options available in your region, subject to local law and eligible regions.
Putting money into your 1111dit account starts at the deposit counter inside your signed-in dashboard. We have configured bKash as the primary route — it is the wallet most of our Bangladesh account holders already use day to day, so the steps will feel familiar. Rocket is available as a clear alternative if that is your preferred mobile wallet. Neither route requires a desktop browser; the deposit counter works from your phone. Follow the fields and confirmation steps shown on screen exactly as they appear — the amounts, reference numbers and any verification prompts are generated live for your session. Do not invent or reuse reference numbers from a previous transaction.
Log in and navigate to the banking section of your account. Select the deposit tab to see the payment routes configured for your region.
Pick the wallet you want to fund from. The screen shows the account details to send to — copy them exactly as displayed.
Type the amount you want to deposit, review the summary screen, then confirm. Follow any verification prompt your wallet app shows.
Once the transaction completes on the wallet side, your 1111dit balance updates. Refresh the account page if the balance has not changed after a few minutes.
When you want to move your balance out of 1111dit, the withdrawal section is in the same banking area as the deposit counter. We route payouts through bKash and Rocket — the same wallets you use to deposit — so the destination account should already be familiar to you. Before you submit a withdrawal, make sure the wallet number you enter matches the one registered on your account; mismatched details will cause the request to be held for review. The amount fields and any identity confirmation steps shown on screen are the ones to follow — we do not publish fixed processing windows because timing depends on the wallet network at the time of the request. Keep the reference number the screen gives you until the funds appear in your wallet.
Go to the banking section of your signed-in account and select the withdrawal tab. Confirm the payout method available for your account.
Type the wallet number you want to receive the funds and the amount you are withdrawing. Double-check the number before continuing.
Your account may prompt a verification step before the withdrawal is submitted. Follow only the fields and instructions shown on that screen.
After submitting, note the reference number displayed. Use it if you need to follow up with account support about the status of the payout.
Some account actions — including higher withdrawal amounts — may require you to complete an identity check inside your 1111dit account area. The fields and documents we ask for are shown directly in your account dashboard under the verification section; what appears there is specific to your account status and the requirements that apply to your region. We do not publish a fixed document list here because the fields shown in your account are the authoritative ones. Work through each field in the order it appears, upload only what the screen requests, and submit when all required fields are filled.
Find the identity or verification tab inside your signed-in account area. The fields shown there reflect what is currently required for your account.
Complete each field in the order it appears. Upload documents only when the screen specifically requests them — do not send unsolicited files.
After submitting, the verification section shows a pending status. Check back there for updates rather than resubmitting the same information.
If any field or instruction in the verification section is not clear, reach out through the published support route in your account. Do not guess at what a field requires.
We have configured two mobile wallet routes for Bangladesh account holders. Both are available from the banking section of your signed-in account. Availability depends on your region and local law.
Primary deposit and withdrawal route. Use the bKash number shown in your account deposit screen — do not reuse numbers from previous sessions.
Alternative mobile wallet route for deposits and withdrawals. Follow the account and amount fields shown on the Rocket payment screen.
Bank transfer may be available depending on your account status. Check the banking section of your account for current availability in your region.
After every deposit or withdrawal, your 1111dit account history and your mobile wallet both hold a record of the transaction. Keeping these in sync is straightforward if you know which details to compare. The reference number generated at the time of the transaction is the key link between the two records — it appears in your account history and in the wallet confirmation message. If the two records do not match, that reference number is what account support will ask for first.
Every transaction generates a unique reference number shown on the confirmation screen. Save it immediately — it is the primary identifier if you need to query a transaction with support.
Your account history shows a status label for each transaction: pending, completed or under review. A pending label means the wallet transfer has not yet been confirmed on our side.
The account history tab inside your banking section lists every deposit and withdrawal with the date, amount, method and status. Use this as your first check before contacting support.
Keep the wallet confirmation message and the 1111dit reference number until the transaction shows as completed in your account history. These two items together are enough to resolve most queries.
We have put several layers of account protection in place so that your balance and personal details stay under your control. These are not marketing claims — they are the operational steps we apply to every account on the platform.
Always access your account through 1111dit. Bookmark the address and verify it in your browser bar before entering any login or payment details. Phishing pages copy the look of real sites but use different domains.
We match the wallet number used for a withdrawal against the one registered on your account. If they differ, the request is held until the account holder confirms the correct destination through the support route.
Certain account actions trigger an identity confirmation step shown inside your account area. Complete only the fields shown there — we will never ask for your wallet PIN or password through any other channel.
If you receive a message claiming to be from 1111dit and asking for account credentials or payment details outside the platform, do not respond. Use only the support route published inside your signed-in account area to raise any concern.
Here are the questions we hear most often about deposits, withdrawals and account management on 1111dit.
Log in, open the banking section and select the deposit tab. Choose bKash, copy the account details shown on screen, send the amount from your bKash app, then check your 1111dit balance once the wallet confirms the transfer.
Withdrawals go to the wallet number registered on your account. If you need to update that number, follow the process shown in your account settings and contact support if the option is not visible.
The minimum amount is shown on the deposit screen inside your account at the time you make the transaction. We do not publish a fixed figure here because it may vary by payment method and account status.
A pending status means we have not yet received confirmation from the wallet network. Wait a short time and refresh your account history. If it stays pending, contact support with your reference number and wallet transaction ID.
Your account history tab updates the status label from pending to completed once the payout has been sent. Keep your reference number until that label changes, then check your wallet for the incoming transfer.
The request is held for review when the destination does not match your registered wallet. Contact support immediately with your reference number so the team can check the status before the transfer is sent.